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$10 Delivery Sydney-Central Coast-Wollongong

Categories

Our Showroom
Unit E 134 Old Pittwater Rd Brookvale

Terms and Conditions

Company Information

Trading Name: Lovedays
ABN: 17092596202
Trading address: Unit E - 134 Old Pittwater Rd Brookvale 2100 
Lovedays-Brookvale-Sydneys Northern Beaches
Contact phone number: (02) 99391670
 

Email address: sales@lovedays.com.au

Product Information

Aged Care & Mobility Equipment

Shipping and Delivery Policy

We deliver products to Sydney, greater Sydney, Central Coast, Wollongong and lower Blue Mountains predominately via  Clipper Parcels.

For Sydney deliveries, orders placed before 9.30 am are usually shipped and delivered the same day, mostly between 3-5 pm. After 9.30 am usually delivered the next day. This is usually the case but not a guarantee, If you have urgent requirements please advise us.

Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Delivery TimeframeAustralia Only. Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.  

Shipping Cost : Freight prices are calculated on a cubic weight formula - every item is give a cubic weight- there are also flat local delivery rates for items below specified kilo limit.

All shipping times are subject availablity of stock- if there is a impending delay outside of the above delivery times you will be contacted with an expected ETA.

Customer Service Policy

Lovedays is committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 2-5 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund. 


Refund Policy

Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do. As a minimum level of convenience we will meet all necessary levels of service required by Dept. of Fair Trading and often beyond.

Privacy Policy 

Lovedays is dedicated to keeping your details confidential. Any information, we collect in relation to you, is kept strictly secure. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our  newsletter (if applicable) and to personalise your shopping experience with us.

Lovedays uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Lovedays only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order. 



Security Policy

When purchasing from Accolade Business Services T/A Lovedays your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre sales@lovedays.com.au